About Heart Care Services
Trusted Home Care Provider
Delivering Compassionate, Person-Centred Care
Heart Care Services is a CQC-regulated domiciliary care provider based in Barnet, delivering personalised care and support services to individuals across North London.
Our organisation was established with a clear purpose: to help individuals live safely, comfortably and independently within their own homes and communities.
We believe that receiving care should never mean losing independence or dignity. Instead, care should empower individuals to continue living meaningful lives while receiving the support they need.
Our services focus on providing professional, compassionate and reliable care that supports both individuals and their families.
Our Mission
Our mission is to promote independence, dignity and wellbeing by delivering high-quality, person-centred care services that respect the unique needs of every individual. We aim to create care services that:
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Support individuals to live safely and independently
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Promote dignity, respect and personal choice
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Encourage participation in community life
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Provide reassurance and support to families
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Deliver care that is responsive and adaptable
By focusing on these principles, we ensure care is delivered in a way that truly supports the person receiving it.
Our Approach to Care
At Heart Care Services, we believe that effective care begins with understanding the individual.
Every person receiving our services has unique needs, preferences and routines. For this reason, we focus on person-centred care planning, ensuring support is tailored to each individual.
Our approach includes:
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Comprehensive care assessments
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Personalised care planning
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Regular care reviews and monitoring
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Respectful and compassionate support
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Clear communication with individuals and families
This structured approach ensures care remains safe, responsive and aligned with the individual’s changing needs.
Regulated And Professional Care Services
Heart Care Services is registered to provide regulated domiciliary care services, operating within national regulatory standards designed to protect individuals and ensure safe care delivery. As a regulated care provider, we follow established frameworks for:
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Safeguarding and protecting individuals
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Safer recruitment practices
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Staff training and supervision
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Risk assessment and safety management
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Quality monitoring and service improvement
These governance systems ensure that individuals receiving support can have confidence in the safety and professionalism of our services.
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Home Care
(Domiciliary Care)
Home care, also known as domiciliary care, allows individuals to receive professional support while continuing to live in their own homes.
This service provides flexible care visits that support daily living while maintaining independence.
Home care may include assistance with personal care routines, medication support, meal preparation, mobility assistance, companionship and daily household activities.
Care plans are personalised following assessment to ensure support meets the individual’s needs and preferences.
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Live-In Care
Live-in care provides continuous one-to-one support from a dedicated care professional who lives within the individual’s home.
This option allows individuals to remain in familiar surroundings while receiving the reassurance of ongoing support.
Live-in care may include assistance with personal care, daily routines, medication support, meal preparation, household support, companionship and reassurance. Live-in care can be particularly helpful for individuals who require more consistent support but wish to remain at home rather than move into residential care.
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Supported Living Services
Supported living services help individuals maintain independence while receiving appropriate support within their accommodation.
Heart Care Services provides both regulated personal care within supported living environments and independence-focused support services, depending on individual needs.
Support may include personal care assistance, medication support, daily living assistance, life skills development, tenancy support and community participation.
Supported living services aim to empower individuals to live fulfilling and independent lives while receiving structured support where needed.
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Domestic Cleaning And Household Support
Maintaining a clean and safe home environment plays an important role in wellbeing and independence.
Heart Care Services provides domestic cleaning and household support services across Barnet and North London, helping individuals maintain comfortable living environments.
Cleaning services may include kitchen and bathroom cleaning, vacuuming and mopping, dusting and surface cleaning, laundry support and bed linen changes.
These services provide practical support for individuals who may find household tasks difficult to manage independently.
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Person-Centred Care Planning
Every service provided by Heart Care Services begins with a detailed assessment to understand the individual’s needs, lifestyle and goals.
Care planning considers health conditions and support requirements, personal routines and preferences, mobility and safety considerations, emotional wellbeing and independence
This process ensures that services remain tailored, responsive and supportive.
Our Commitment to Quality and Safety
Providing care within someone’s home requires trust, professionalism and strong governance systems.
Heart Care Services maintains structured procedures designed to ensure services remain safe, effective and responsive. Our commitment includes:
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Maintaining robust safeguarding procedures
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Recruiting and training professional care staff
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Monitoring care quality through supervision and audits
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Encouraging feedback from individuals and families
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Continuously improving services through review and learning
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These systems ensure individuals receiving care are supported safely and respectfully.
Supporting Communities Across Barnet, North London, Hertfordshire and Essex
Heart Care Services proudly supports individuals across Barnet and surrounding North London communities, including:
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High Barnet
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New Barnet
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East Barnet
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Finchley
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North Finchley
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West Finchley
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Whetstone
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Totteridge
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Mill Hill
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Hendon
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Colindale
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Golders Green
We may also support individuals in nearby boroughs including Enfield, Camden, Brent and Harrow, depending on service availability.