Supported Living Services

Care and Support for Independent Living

Supported living services help individuals maintain independence while receiving the right level of care and support within their own accommodation or supported housing environment.

Heart Care Services provides supported living services in Barnet, North London, Hertfordshire and Essex, supporting adults who require assistance with everyday living while maintaining autonomy and independence.

Our supported living services are designed to enable individuals to live safely within their community while receiving structured support that promotes wellbeing, confidence and personal development.

We support adults aged 18–65 and 65+, including individuals living with:

Learning disabilities
Autism and neurodivergent conditions
Mental health needs
Physical disabilities
Sensory impairments
Long-term health conditions

Our approach focuses on empowerment, independence and person-centred support.

Supporting Independence, Choice and Everyday Living

Two Types of Supported Living Support

Supported living services can involve regulated personal care or non-regulated practical support, depending on the individual’s needs.

Heart Care Services provides both forms of support while maintaining clear regulatory boundaries and transparency.

Supported Living Care
(CQC Regulated)

Supported living care includes personal care services delivered within supported accommodation environments.
Where personal care is provided, the service is regulated by the Care Quality Commission (CQC) to ensure safe and effective care delivery.

This form of support may be required when individuals need assistance with personal care tasks alongside independent living

Supported Living Support
(Non-Regulated)

Supported living support focuses on practical assistance that enables individuals to maintain independence within their own accommodation.

These services support everyday life and independence but do not include personal care.

This distinction ensures clarity between regulated care services and independence-focused support services

Supported Living Care (Regulated Personal Care)

Where individuals require assistance with personal care within supported accommodation, Heart Care Services can provide regulated support in accordance with CQC standards.

Personal Care Support

Care professionals may assist with personal hygiene, dressing, grooming and other personal care tasks while respecting dignity and independence.

Medication Support

Support with medication routines may be provided where required and included within the agreed care plan.

Daily Living Assistance

Care staff may assist with daily routines that help individuals maintain wellbeing and stability.

Emotional and Social Support

Support workers provide reassurance and encouragement to help individuals maintain emotional wellbeing and confidence.

Community Participation

Encouraging individuals to engage in social activities and community life supports independence and wellbeing.

Supported Living Support (Independence-Focused Support)

For individuals who do not require personal care, supported living support services provide practical assistance that enables people to manage everyday life successfully.

These services focus on developing independence, confidence and life skills.

Tenancy Support

Helping individuals understand tenancy agreements and maintain their accommodation successfully.

Budgeting and Financial Support

Practical support to help individuals manage personal finances and budgeting responsibilities.

Life Skills Development

Support to develop everyday living skills that promote independence and self-confidence.

Appointments and Administrative Support

Assistance with attending appointments, managing correspondence and navigating everyday responsibilities.

Community Engagement

Encouraging participation in local activities, education, volunteering or social opportunities.

Person-Centred Support Planning

Every supported living service begins with a comprehensive assessment to understand the individual’s needs, goals and level of independence.
This process considers:

Support needs and health conditions
Personal goals and aspirations
Lifestyle preferences and routines
Housing and tenancy circumstances
Social and community connections

Based on this information we create a personalised support plan designed to promote independence while ensuring appropriate support is available.

Plans are regularly reviewed to ensure support remains appropriate as individuals develop greater independence or their needs change.

Who Supported Living Services May Be Suitable For

Supported living services are often suitable for individuals who:

Want to live independently with structured support
Require personal care within supported accommodation
Need help managing everyday responsibilities
Benefit from assistance developing independent living skills
Wish to remain connected to their community while receiving support

Why Choose Heart Care Services for Supported Living

Families and professionals choose Heart Care Services because of our commitment to delivering safe and empowering support.

Person-Centred Approach

Support plans are built around the individual’s needs, goals and preferences.

Skilled Support Staff

Our staff receive structured training, supervision and ongoing development.

Clear Regulatory Boundaries

We clearly distinguish between regulated personal care and non-regulated support services.

Commitment To Independence

Our services aim to empower individuals rather than create dependence.